TELEPHONE ACCESS - UPDATE
We are aware of the increased length of time it’s taking patients to get through to the practice via telephone.
There is a planned telephone upgrade due to take place on 14th April 2021 and there may be some disruptions to our telephone service on the day.
We expect there to be gradual improvement in telephone access following this upgrade.
Thank you for your patience
CORONAVIRUS (COVID-19) UPDATE
IN ORDER TO PREVENT THE RISK OF SPREADING CORONAVIRUS AND TO KEEP YOU SAFE, ALL APPOINTMENTS FROM MONDAY 16TH MARCH 2020 WILL START WITH A TELEPHONE CONSULTATION AND IF DEEMED APPROPRIATE, YOU WILL BE PROVIDED WITH A FACE TO FACE APPOINTMENT.
PLEASE DO NOT ATTEND THE SURGERY.
IF YOU HAVE A HIGH TEMPERATURE, COUGH OR LOSS/CHANGE IN YOUR NORMAL SENSE OF SMELL OR TASTE – PLEASE SELF ISOLATE FOR ATLEAST 10 DAYS AND REFER TO NHS.UK
ANYONE WITH TESTING WILL BE ELIGIBLE FOR TESTING AND THIS CAN BE ARRANGED VIA HTTPS://WWW.NHS.UK/ASK-FOR-A-CORONAVIRUS-TEST OR BY CALLING 119
COVID 19 AT RISK - PATIENT DATA COLLECTION
FOR FURTHER INFORMATION, PLEASE VISIT
THE PHLEBTOMOTY WALK-IN CLINIC WHICH RUNS ON MONDAYS AND THURSDAYS AT HIGHBURY GRANGE MEDICAL PRACTICE WILL NOT BE RUNNING UNTIL FURTHER NOTICE. THIS IS TO REDUCE ANY FURTHER SPEAD OF THE CORONAVIRUS.
FOR BLOOD TESTS, PLEASE ATTEND THE WHITTINGTON HOSPITAL BLOOD TEST CLINIC OR PHONE THE PRACTICE FOR ADVICE
ISLINGTON IHUB - EVENING AND WEEKEND APPOINTMENTS!!
Islington IHUB offers increased access to GPs for patients registered at any Islington practice.
Islington has 3 hub. Registered patients are now able to book appointments with Islington doctors and nurses at an Islington GP hub when the practice is closed. Simply ask a receptionist for an ”I:Hub” appointment and they will try to offer you one that is both convenient for you and that also suits your health needs.
Islington GP hubs are open between 6.30pm and 8.00pm each weekday and from 8.00am to 8.00pm at the weekend.
If we are closed you can call the usual surgery number between 6.30pm to 8.00pm Mon to Fri and 8.00am to 8.00pm on Saturdays and Sundays and your call will be answered by i:Hub staff who will be able to assist you. These appointments are available for routine appointments and do not need to be urgent requests.
If you book an appointment you will be asked to give consent for the doctor or nurse to see your medical records, on this occasion only, in order to provide you with the best care.
PATIENT ONLINE SERVICES
Did you know that you could register for patient online services? This will include repeat prescription requests, booking or cancelling appointments and viewing certain aspects of your medical records. If you wish to access these services, please attend the practice with photographic identification. You will be provided with unique login details and information on how to register. For more information, please contact the practice.
Data Collection on Fit notes-
The Health and Social Care Information Cente (HSCIC) have informed us that they will be extracting data from the practice system about fit notes. Any data collected will be anonymous.
Please refer to the 'further information' section on the right hand side of this page and select 'Data Collection - Fit notes' for further information.